About Us

Medichest is a small business with a big presence.

We’re family and employee owned & operated, and we’ve been doing business on web since 1998.  Some of our founders have been in health and beauty for (yikes) more than 30 years, and collectively speaking we average about 12 years each of health, beauty, and service expertise.

 

Our goal is to provide you with the best service and value anywhere.

We want to help you look and feel your best, every day, and provide you with the products and information to inform and improve your life.  And we want you to have a little fun doing it, too. We love sharing our knowledge, our enthusiasm and our services! And we love hearing & learning from you, too.  Our customers continue to provide us with the most valuable insights available – what works, what doesn’t, what needs improving and what’s just great.  We hope our sincere thanks comes through in every order we deliver.

 

So why should you shop with us? I mean, Medichest doesn’t occupy every other corner on the street, We don’t advertise everywhere every day, and we haven’t even put a bunch of other small businesses under, so…. What’s so special? Well, for one,

 

We Care!

We love what we do, and each of us is personally invested in the quality of every order and the satisfaction of every customer.

 

We make your life easier.

We’re all about convenience. Medichest is easy to use, with the most advanced search and navigation available, so you’ll find exactly what you want and finish your shopping in no time. And you won’t do a lot of waiting: We ship quick. Most orders leave our facilities within 24-36 hours of order placement Monday through Friday. And we’ll happily work with you to meet any special requirements you may have. You don’t have to drive around. You don’t have to wait in line. And you’ll never feel uncomfortable. Your package is delivered quickly and conveniently to wherever you need it, whenever you need it.

 

We save you time, and we save you money.

Your time is valuable. Shopping with medichest is easy and fast. And you do it at your convenience, 24 hours a day, 7 days a week. Your money is valuable too. So we work hard to keep our prices low. And we always extend savings and deals directly to you.  Top that with Free Shipping*, Medichest dollars, Friends & Family, plus special promotions and events, and your savings increase every time you shop at Medichest.

 

Service. Service. Service.

We may deliver health & beauty products, but we’re built on service. We want you to be satisfied. More than satisfied. We want to exceed your expectations with every order. So anything we can do better, we will do better. Anything you want us to know, we want to know about.  Talk to us! Let us know what you want -- we’re here to serve.

 

We are informative.

Every day, we help thousands of people make better decisions, and find just the products that meet their needs.

 

We are flexible.

Have special needs? We’ll work with you to accommodate them. Checking into a hotel next week? Leaving on vacation but want to place the order now? Have a special business to business requirement? Call us! Email us! Fax us! We’ll work with you.

 

We are large … but we are small.

We are among the top 5 online drugstores in the United States. And we’ve been doing business on the web since 1998. Yet we’re small. Small enough that we can treat each customer individually. And small enough to know that each and every customer and each and every transaction make a difference. We don’t outsource our support, so when you talk to Medichest, you really talk to Medichest – to someone who is just as concerned about your order as you are. You get the best of both worlds. Big-store power with small-store caring, flexibility and personalized service.

 

We are secure.

We use multiple layers of security and the latest in firewall technology to make sure your account and your data remain isolated and secure.

 

We are private.

In a time when personal data is sold and traded like a commodity, Medichest respects your privacy. Information you give us is kept completely and absolutely confidential. Medichest is not affiliated with any third-party sales organizations, and does not rent, sell or trade your personal information.

 

We are always listening.

Have a suggestion? A request? A complaint? We want to hear from you. We act on your opinions, and incorporate your suggestions into everything we do. Call us, email us, write us. You’re the reason we’re here.