Privacy Policy
Thank you for visiting Medichest. We respect your privacy and use multiple layers of security to protect your personal information. This Privacy Policy explains how we collect and protect your personal information, and how we use certain portions of that information. By visiting our Site, you accept the practices described in this Policy. This policy applies only to this Site. Medichest is not responsible for the content or privacy practices on any non-Medichest.com web site to which this Site links or that links to this Site. This Privacy Policy, and all Medichest operational policies and agreements may be updated and modified at any time and without prior notification. We encourage you to review this Privacy Policy periodically for any changes or modifications.
Information Collection
We collect information from you in several different ways on the Site. Our goal in collecting this information is to provide a more efficient, meaningful and customized shopping experience. We may use your personal information to:
• Help create content that is most relevant to you.
• Make the Site easier to use (so you won’t have to enter information more than once, for example).
• Help you find information, products and resources quickly as possible.
• Present pertinent promotions and new or related products.
Opening an Account or Placing an Order: In order to use certain parts of this Site, you must complete an online registration or order form. During registration or checkout, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing addresses, phone number, email address, and credit card number. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our site, and for internal marketing purposes.
Email Addresses. You can enter your email address at several locations on the Site for purposes including but not limited to registering for giveaways and contests, requesting notification of new brands or available stock, and signing up for newsletters and special offers. Your participation in these options is completely voluntary. If you choose to participate, we may use the information to communicate with you, notify contest winners and award prizes. We may also post on the Site the names and cities of contest winners.
Cookies: Like many sites, Medichest uses cookies and web beacons to help you navigate the Site, to recognize you and your access privileges, and to track Site usage. Cookies are small pieces of information that are stored as files by your Internet browser on your computer's hard drive. Most browsers are initially set to accept cookies. You can set your browser to refuse cookies or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of this Site. We have to use cookies to enable you to select products, place them in an online shopping cart, and to check out and purchase those products. Medichest cookies do not and cannot access any user's hard drive to gather confidential information. Our cookies are not “spy ware.”
Product Reviews. You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. But you easily can post helpful reviews without disclosing any personal information.
Information Use & Disclosure
For Order Processing & Customer Service: We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve our Site's content and layout, for marketing purposes, and for aggregate information about Site use.
Communication with You: We will use your personal information to communicate with you about our site and about your account, your orders and deliveries. If you have chosen to subscribe to one of our email newsletters, we will send you those publications and announcements as they’re available. We always permit you to unsubscribe or opt out of future promotional or informational emails. However, because we have to communicate with you about orders, we do require an email address for order completion.
External Communication: We do not sell, rent, trade or license your specific personal information or financial information to anyone. However, we may disclose portions of your information in order to complete specific functions of your order. For example, in order to deliver your order to you, we must share some information, including your name and address, with the Shipper. Similarly, to process your order, we must provide your credit card number to financial services such as credit-card processors and issuers. When we submit any of your personal data, including your credit card number for authorization, we use state-of-the-art data encryption to protect your information.
If required to do so by Law, we may disclose information in response to requests from law-enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by Law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information were someone to attempt to use our Site for illegal reasons or to commit fraud.
We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as an independent analyst. This information does not directly or personally identify you or any other user.
Information Security
Shopping at Medichest is safe. Medichest uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe. Medichest uses multiple processes to safeguard your personal information. Within our facilities, access to your data is restricted and protected. We use secure service resources for housing some of our computer hardware. When you visit our Site, you access servers that are kept in a secure physical environment, behind locked doors and behind an advanced electronic firewall.
We understand that the safety of your personal information is extremely important to you. And we use a wide array of electronic and physical security measures and devices to protect it. No-one can guarantee 100% security at this time. Complete 100% security does not currently exist - anywhere. Medichest constantly and actively monitors, maintain, and updates its security layers to ensure your privacy and online safety. Medichest is fully PCI compliant, and takes pride in providing a safe, secure and enjoyable shopping experience.