Customer Service

 

 

Free shipping

We are pleased to offer free standard shipping on qualified orders. The qualifications for free shipping are simple:

  • Order total of $29 or more
  • Package weight of less than 30 pounds
  • Order cannot include items that are oversize or require special handling
  • Must be shipped to a street address within the contiguous United States
  • Free shipping option is selected at checkout

The following orders do not qualify for free shipping:

  • Order total less than $29
  • Package weight of more than 30 pounds
  • Order includes items that are oversize or require special handling 
  • Shipments to international destinations; government addresses including APO, FPO, AA and AE locations; Alaska, Hawaii and U.S. Territories
  • Business-to-business orders
  • Bulk orders
  • A shipping method other than free shipping is selected at checkout

Canceling or returning items may affect your order's eligibility for free shipping. If you request changes that affect the eligibility of your order, regular shipping charges will apply.

Please check your delivery address carefully. Packages that require address corrections or changes or that cannot be delivered due to incomplete or incorrect addresses will be charged regular ground shipping fees.

Free shipping orders may require 2-3 additional business days for delivery as compared to average published times in transit for your destination. All other published shipping policies apply to free standard shipping.

Free shipping cannot be combined with some offers, applied to previous orders or exchanged or redeemed for cash or credit. Free shipping includes ground shipping only.

Free shipping may be completed by any carrier with which we contract. Published returns policy and procedures are not affected by free shipping.

We reserve the right to change or cancel free shipping at any time and without prior notice.

Please see our complete shipping and delivery policies for more details.